IPTV UK PLANS

IPTV renewal: check expiry and the next plan

Before renewing IPTV, establish which purchase is expiring. Your content subscription and player licence can have different end dates and may be handled by different businesses.

Find the content subscription end date

Start with the confirmation supplied for your service. If the player displays a date, check what that date refers to rather than assuming it is the service expiry. Ask the seller to confirm the end date when the records are unclear.

Confirm what the next payment covers

• The exact offer and subscription period.
• The total price and billing currency.
• The simultaneous connection limit.
• Whether the new period starts immediately or follows the existing period.
• The applicable renewal and cancellation conditions.

Do not treat every playback error as expiry

A network interruption, unavailable item or application issue can happen while an account is still active. Check the account information and the help centre before paying for a second subscription to solve an unidentified problem.

Keep the record

Retain the offer details and any confirmation for the arrangement you accept. If you send a request through this website, keep its reference for follow-up. The reference confirms receipt of the request; it does not establish payment or a new activation date.

Review current plan information or ask a renewal question with your reference and preferred period.